We care for the people and communities where we work and encourage good practice and positive impacts beyond our direct business to ensure their access to decent livelihoods.


Encouraging good practice and positive impacts beyond our direct business.

  • Map and publish the full precustomer journey of at least one product line and outline the various sustainability credentials built into the manufacturing process by 2030.
  • Expand our existing social compliance program to identify, mitigate and remediate possible negative human rights impacts of the business.

“Our suppliers are critical to the success of our business and we want to ensure that we work with likeminded partners: companies that share our values and our ethical way of working.”

Paul Melkebeke President, Asia Pacific and Middle East


Our updated Ethical Charter covers a broader range of issues to reflect the fact that the world has moved on since it was first produced. It will be introduced in 2021.


We have now carried out lifecycle assessments on more than 10% of Gregory products, outlining the entire value chain – from sourcing to end of life use.


We are also working with our suppliers to ensure that the goods they provide us are responsibly sourced and manufactured. While our existing social compliance program is strong, we will continue to further the implementation of our standards and ensure human rights are protected across our supply chain. 

  • In 2019, we completed 314 audits of tier 1 factories. In 2020, that number dropped to 135 largely because reduced demand meant we were buying from fewer suppliers.


As a responsible business we want to make sure that the people who work for our suppliers are being treated well and fairly – we uphold our responsibility to respect the human rights of all the lives we touch and follow the standards set out in our company-wide code of conduct.

  • Our supplier code of conduct, the ‘Samsonite Ethical Charter,’ requires suppliers to meet our standards of fair and responsible business, so that everyone involved in the making of Samsonite products is treated with respect and care.
  • During the COVID-19 pandemic, we allowed our critical suppliers to ship goods to us that we did not immediately need, as well as invoice us, in order to support their businesses.

We have published an Environmental, Social and Governance Report since 2016 and continue to share the progress against our 2030 goals on an annual basis. 

You will also find our statement on Modern Slavery in this section.